Privacy Policy

Last Updated: 24 JUNE 2023

1. INTRODUCTION

USMLEPREPS (referred to as "we," "us," or "our") operates the website USMLEPREPS (the "Service"). This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you use our Service.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. INFORMATION WE COLLECT

2.1 Personal Information

Personal information may include your name, email address, postal address, phone number, and other similar information that you provide to us voluntarily when you:

  • Create an account on our website
  • Subscribe to our services or newsletter
  • Contact our customer support
  • Participate in surveys or forums
  • Make payments for our services

2.2 Usage Data

We may collect information about how you interact with our Service, including:

  • IP address and browser type
  • Pages visited and time spent on those pages
  • The time and date of your visits
  • Device information (type of device, operating system)
  • Referral source (how you found our website)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit our website. They help us recognize you and remember your preferences for future visits.

3. HOW WE USE INFORMATION

3.1 Service Provision and Improvement

We use your information to:

  • Provide and maintain our Service
  • Process your payments and manage your account
  • Improve and personalize your experience
  • Develop new features and functionality
  • Monitor the usage of our Service

3.2 Communication

We may use your information to:

  • Respond to your inquiries and support requests
  • Send you service updates and administrative messages
  • Provide you with news, special offers, and general information about other goods, services, and events

3.3 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, as well as to:

  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property
  • Detect, prevent, or address fraud and security issues

4. SHARING YOUR INFORMATION

4.1 Service Providers

We may share your personal information with third-party service providers who help us operate our Service, such as:

  • Payment processors (Stripe, PayPal, Fawaterek, Paymob)
  • Cloud hosting and storage providers
  • Analytics services
  • Customer support services
  • Email and communication service providers

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your personal information:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. YOUR CHOICES

5.1 Access and Update

You can access and update certain personal information through your account settings. If you need assistance or have questions about accessing your information, please contact us.

5.2 Opt-Out of Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails. Even if you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

5.3 Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable cookies, note that some parts of the Service may not function properly.

5.4 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. SECURITY

We take reasonable measures to protect the security of your personal information. These measures include implementing safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We regularly review and update our security practices to enhance protection of your personal information.

7. COOKIES POLICY

7.1 Types of Cookies We Use

We use different types of cookies for various purposes:

  • Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These help us count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests.

7.2 Managing Cookies

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

9. INTERNATIONAL DATA TRANSFERS

Our operations are conducted in various countries around the world. This means that your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you through email or through a notice on our home page.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

Last updated: 24 JUNE 2023